Shipping & Returns
If you are based in Australia, your cd will be sent Regular Post. If you are outside of Australia, your order will be sent by Air Mail. Once your order has been dispatched, you can expect your order to be delivered within the following time frames:
- Regular Post: 2-4 working days
- Air Mail: 10-15 working days
All orders are typically dispatched on the next business day subject to availability of the item(s) you purchase. If any of the items you purchase are not available, we endeavour to fulfill your order within 7 working days. We will advise you by email if longer dispatch times are expected. Should your order be split into 2 or more consignments, subsequent consignments are sent to you by either Regular Post or Air Mail at no further cost to you.
If your order is damaged during shipping, please return the goods to us and we will replace them immediately. You will need to pay for the postage of the replacement goods.
This policy also protects against copyright infringement. Please ensure you choose your items carefully before committing your order. Non-music and non-video products can be returned for exchange within 7 working days from the date of your invoice. If an exchange product is not available to you at this time, a credit note will be made for the purchase value of your return goods. This credit can be used on future purchases within 12 months. Credit notes can only be used by placing your order by phone.